Privacy Policy

Overview

Baseline Ops ("we," "us," or "our") provides automation services for local home service businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services you agree to the practices described here.

Information we collect

We collect the contact details you provide when you book a demo or work with us — such as your name, email address, and mobile phone number — along with basic information about your business and the messages and calls our automation handles on your behalf.

Mobile information & SMS consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. In addition, text messaging originator opt-in data and consent will not be shared with any third parties.

We use the mobile number you provide solely to deliver the automation you have requested — for example missed-call text back, appointment reminders, and review requests. You may opt out of text messages at any time by replying STOP to any message, or by contacting us using the details below.

How we use information

We use the information we collect to operate and improve our services, to communicate with you about your account and appointments, to send the automated messages you have authorized, and to comply with applicable legal obligations.

Data retention & security

We retain information only as long as needed to provide our services and to meet legal requirements, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure, but we work to protect your information using appropriate technical and organizational measures.

Your choices

You can request access to, correction of, or deletion of your personal information, and you can opt out of text messaging at any time. To exercise any of these rights, contact us at jackelser02@gmail.com or (912) 465-2130.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact us

If you have questions about this Privacy Policy, email jackelser02@gmail.com or call (912) 465-2130. Baseline Ops is operated by Jackson Elseroad in Statesboro, Georgia.